Frequently Asked Questions

We primarily cover Hackney and surrounding areas of London, including Islington, Shoreditch, and parts of Tower Hamlets. Our instructors are familiar with local test routes and can provide comprehensive training in these areas. Contact us to confirm if we cover your specific location.

We use modern, dual-control vehicles that are regularly maintained and equipped with the latest safety features. Our cars are automatic transmission, making learning easier and more comfortable. All vehicles are fitted with air conditioning, parking sensors, and other modern safety features to ensure a comfortable and safe learning environment.

Standard lessons are 1 hour long, but we also offer 1.5-hour and 2-hour lessons. Intensive courses can be arranged with longer sessions to suit your schedule. We recommend longer lessons for intensive courses to maximize learning time and progress. All lesson times are flexible and can be adjusted to your availability.

You can book your first lesson through our online booking system, by phone, or by email. We'll need your contact details, preferred lesson times, and any specific requirements you may have. We recommend booking at least a week in advance to secure your preferred time slot. Our booking process is simple and straightforward, and we'll confirm your lesson details immediately.

We accept all major credit and debit cards, bank transfers, and cash payments. Payment is required before each lesson or at the start of a course package. We offer flexible payment options for course packages, including installment plans for intensive courses. All payments are secure and processed through our trusted payment system.

We require at least 48 hours notice for lesson cancellations. Late cancellations may incur a fee. For intensive courses, we ask for at least 1 week's notice for any changes. This policy helps us manage our schedule effectively and offer available slots to other students. We understand that emergencies can happen, and we'll work with you in such cases.

The number of lessons varies depending on your learning ability, previous experience, and practice outside of lessons. On average, most learners need 30-40 hours of professional instruction plus private practice. However, this can vary significantly based on individual factors. We'll assess your progress regularly and provide guidance on when you might be ready for your test.

Yes, we provide regular progress reports and feedback after each lesson. We also track your development in different areas of driving to ensure comprehensive learning. Our instructors maintain detailed records of your progress, including strengths and areas for improvement. You'll receive a progress report after each lesson and can access your learning history through our online portal.

If you fail your test, we'll review the examiner's feedback and create a focused training plan to address any issues. We offer additional lessons at our standard rates to help you prepare for your next attempt. Our instructors are experienced in helping students overcome test nerves and improve specific areas that need attention. We'll work with you until you're fully prepared for your next test.